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You see a fire emoji when you and your friend send a snap back and forth every day at least once. Snapchat says if you continue doing it for at least 3 days, you will see fire emoji. If you are not seeing it, your snapstreak is broken. However, there are ways to restore snapstreak and you can do it yourself without contacting Snapchat support now. Here’s how.
Restore Snapstreaks Using the Restore Option
Yes! Snapchat has heard us and bestowed users with a Restore option in the Snapchat app to restore inactive streaks, though with conditions. We prefer this in comparison to the traditional support method because you only need to tap a few times and you’ll be done. This is how you can do it.
Pto Tip: On this note, you can never be creative enough with your snapstreaks. That’s why you can remix your snaps on Snapchat for that unique factor and these are the 4 ways to remix a snap.
1. Open Snapchat on your iPhone or Android. Then tap on the Chats icon to go to the chat feed. Alternatively, you can also swipe towards the right to open Chats.
2. Look for the friend’s chat you want to restore streaks with. You will see an option for Restore with a fire icon above it if the streak ended recently, tap on it.
Note: Remember that you can restore broken snapstreaks this way for up to 2 days or 48 hours only from the day of breaking the streak. Beyond that, you won’t get the option to restore any streaks.
3. Then tap on Restore again to confirm restoring the snap streak.
Tip: You only get 5 free streak restores in a month, after which you need to pay a nominal fee of $0.99/streak to restore any other streaks. So make sure you first restore streaks that are more important to you.
Restore Snapstreaks by Contacting Support
Restoring Snapstreaks by contacting the Snapchat support team has been present for a long time and this is pretty straightforward, however, takes longer. Contacting Snapchat support is also useful in cases where your streak disappears randomly, which may or may not be due to a bug. Hence, this acts as a jack of all trades in any scenario relating to issues related to Snapchat, and not just for restoring snapstreaks.
1. Head over to the Snap Streak Restoration Request form.
2. Scroll down and now you just need to fill out the form as asked. You can also add a detailed description which can help the support team to understand your problem better.
3. Once you hit Submit, a ticket will be raised with the Snapchat support team briefing your issue.
Pro Tip: Remember it may take up to 2 hours for the support team to respond, so make sure you only submit the form once within the span of this time. Also, the email and Phone number entered by you should be correct for the support team to connect back with you since they will respond to the entered email.
Frequently Asked Questions
1. For how long can I use the Restore option?
The option for Restore is available for up to 48 hours or 2 days from the time of breaking of the respective streak. You can use Restore within this time frame. If not used, the only option is to contact Snapchat support to raise a streak restoration request which may or may not bear fruit depending on your situation.
2. How many times can I use the Restore option?
You can use the Restore option up to 5 times a month for free. After that, if you again want to restore your snapstreaks on Snapchat, you can do so by paying a nominal fee of $0.99 for every streak restored.
3. How can I keep a snap streak going on Snapchat?
You and your friend need to send snaps each day consecutively for a minimum of 3 days to start a snap streak and then keep it going. However, we have also observed that even if you and your friend have snapped for 2 consecutive days, a snap streak starts between the two of you.
Restore Snapstreaks on Snapchat
You can be worry-free regarding your snapstreaks because even if the streak gets broken, you can restore it quickly now. Be sure to exercise the option within 48 hours of the streak breaking, and you should not face any problems.
On a side note, if you have any private snaps on our Snapchat that you want to hide from your pesky friends, then this is how you can hide them using My Eyes Only on Snapchat. And if required, you can also change the Passcode for My Eyes Only on Snapchat.
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